NEW YORK CITY(TIP): The Consulate General of India, New York has launched ‘Queue Management System’ to manage queues of applicants who come to the Consulate for various services and also to improve the overall quality and delivery of services rendered at the Consulate. The new Queue Management System (QMS) considerably reduces the waiting time in availing the consular services.

Ambassador of India to the United States Mr. Harsh Vardhan Shringla on July 15 inaugurated the Queue Management System at Consulate General of India, New York. Ambassador was also apprised of various initiatives taken by Consulate General of India, New York for the welfare of the applicants availing consular services at the Consulate, such as free coffee and free photocopying machine and Internet facilities. The Consulate provides about 150000 persons with various services annually.

Ambassador Shringla also interacted with applicants present at the Consulate. Applicants lauded various initiatives taken by CGI, New York to improve the overall quality and effective delivery of services. Queue Management System considerably reduces the waiting time and will make delivery of Consular services a hassle free and comfortable experience.